Shipping policy

Temporary shipping update: We’re catching up on a backlog from recent order issues. New and pending orders will ship within 2–3 weeks. You’ll receive tracking as soon as it goes out. Thanks for your patience.

Standard Timing (after we’re caught up)

• Processing: 1–3 business days.
• Shipping (domestic): typically 3–7 business days.
• Shipping (international): usually 7–21 business days, depending on destination and customs.

Tracking

A tracking number is emailed when your order ships. In rare cases, tracking may take 24–48 hours to update after the label is created.

Need Help?

If your order hasn’t shown movement after 3 weeks, or your tracking looks stuck, reach out with your order number: creativeexplained@gmail.com. We’ll investigate and make it right.